Privacy Policy

Last Updated: 2/2/2025

At The Knox Baby, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

When you visit our Site or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment information. We collect this data when you place an order or sign up for our newsletter.

  • Payment Information: When you make a purchase, your credit card or other payment information is processed through our secure payment gateway, which may be stored by the payment processor (e.g., PayPal, Stripe). We do not store full payment card details on our systems.

  • Technical Data: This includes information about your device, browser, IP address, operating system, and usage data, collected automatically through cookies or similar tracking technologies.

  • Marketing and Communication Data: We may collect your preferences for receiving marketing communications from us, such as email newsletters or promotional offers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders, manage payments, and provide customer support.

  • Personalization: To personalize your shopping experience and recommend products based on your preferences and purchase history.

  • Communication: To send you order confirmations, updates, and respond to your customer service inquiries.

  • Marketing: With your consent, we may send you marketing emails about new products, special offers, and updates on our store.

  • Website Improvement: To enhance the functionality of our Site and improve your shopping experience by analyzing usage patterns.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with trusted third-party vendors who help us run our business, such as payment processors, shipping companies, and email marketing platforms. These parties are only authorized to use your information to perform services for us and must protect your data according to our standards.

  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations, protect our rights, or respond to a lawful request by public authorities.

4. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can correct any inaccurate or incomplete personal data we have about you.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions.

  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

  • Cookies: You can manage cookie preferences through your browser settings, although disabling cookies may affect your experience on our Site.

6. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, track your browsing activity, and improve our website. By using our Site, you consent to our use of cookies as described in this policy. You can manage or disable cookies in your browser settings at any time.

7. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.